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Privacy Policy

How we collect, use, and protect your personal information

Last Updated: September 1, 2023

Table of Contents

  • Introduction
  • Information We Collect
  • How We Use Your Information
  • Information Sharing and Disclosure
  • Data Retention
  • Cookies and Similar Technologies
  • Your Rights and Choices
  • Security
  • Children's Privacy
  • International Data Transfers
  • Changes to This Privacy Policy
  • Contact Us

1. Introduction

AutoPick Toronto ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autopicktoronto.ca (the "Site") or use our car pickup and consultation services (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our Services. By accessing our Site or using our Services, you consent to the collection, use, and disclosure of information in accordance with this Privacy Policy.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Express interest in obtaining information about our services
  • Participate in activities on our Site
  • Contact us

The personal information we may collect includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Contact preferences
  • Information about vehicles you're interested in or own
  • Payment information (when you purchase our services)

Derivative Data

When you use our Site, our servers may automatically log information about your computer or device, including:

  • IP address
  • Browser type
  • Operating system
  • Access times
  • Pages viewed
  • Links clicked
  • The page you visited before navigating to our Site

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Process transactions and send related information, including confirmations and invoices
  • Send administrative information, such as updates to our terms, conditions, and policies
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, promotions, and events
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize your experience on our Site
  • Compile anonymous statistical data for our own use or for a third party's use
  • Assist law enforcement as required by applicable law

4. Information Sharing and Disclosure

We may share your information in the following situations:

Business Partners and Third-Party Service Providers

We may share your information with business partners and third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer service
  • Marketing assistance

Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

6. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site. For more information about the cookies we use, please see our Cookie Policy.

7. Your Rights and Choices

Account Information

You may update, correct, or delete your account information at any time by logging into your account or contacting us. Please note that we may retain certain information as required by law or for legitimate business purposes.

Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

Your Privacy Rights Under Canadian Law

Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy laws, you have the right to:

  • Access your personal information that we hold
  • Request correction of your personal information
  • Withdraw consent to the collection, use, or disclosure of your personal information
  • File a complaint with the Office of the Privacy Commissioner of Canada or provincial privacy commissioners about our handling of your personal information

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

8. Security

We use administrative, technical, and physical security measures to help protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

9. Children's Privacy

Our Site and Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us.

10. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside Canada and choose to provide information to us, please note that we transfer the information to Canada and process it there.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

AutoPick Toronto
123 Yonge Street, Suite 400
Toronto, ON M5C 1W4
Canada

Phone: (416) 555-0123
Email: [email protected]

AutoPick Toronto

Professional car pickup service in Toronto. We assist in finding, inspecting, and delivering your perfect vehicle.

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123 Yonge Street, Suite 400, Toronto, ON M5C 1W4

(416) 555-0123

[email protected]

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